PMS Operational Workflow Across the Year

Subscription and onboarding takes 4-6 weeks end-to-end. KYC, demat account opening (if not existing), POA execution for Discretionary PMS, fee disclosure, suitability assessment, ₹50 lakh wire transfer, and initial position deployment by the manager (typically over 30-60 days to manage market impact). Monthly factsheet review is the lightest-touch monthly task — verify the factsheet arrived on time, scan top holdings and sector allocation against expectations, note any material changes. Quarterly portfolio statement is the core ongoing review. Trustner's RM and the client jointly review: holdings vs strategy mandate (drift detection), performance vs benchmark, transaction-level rationale, risk metrics. A quarterly call (15-30 min) discusses any concerns or questions. Capital gains aggregation happens at year-end (typically January-February). The PMS sends the annual capital gains statement; the client's CA aggregates with mutual fund and direct stock LTCG/STCG for ITR filing. Trustner coordinates as needed. Annual review meeting is the strategic touchpoint — typically September-November — covering full-year performance, strategy outlook, fee structure review, and assessment of continued fit. The client decides whether to add, redeem, or stay. Through the year, ad-hoc events may trigger out-of-cycle conversations: significant market events, regulatory changes, manager team departures, or client liquidity needs.